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THE CUSTOMER OF THE FUTURE

Laterna

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₦10,700.00 /

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About this item

Seller assumes all responsibility for this listing. Item number: 27496

Last updated on Jun 13, 2026 06:33 PM

Item specifics

Category FINANCIAL SUCCESS

Condition new

SKU LA-20683

Item description from the seller

10 GUIDING PRINCIPLES FOR WINNING TOMORROW'S BUSINESS With emerging technology transforming customer expectations, it's more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.